Refunds & Returns Policy

Gift shop return policy
To return, or exchange, an item, use the form on the packing slip. No form? Write a note explaining the reason for the return. If you are returning a product you received as a gift, you may exchange it for an item of equal value.
SEND TO: Airborne & Special Operations Museum Foundation Gift Shop, ATTN: Returns Department, 100 Bragg Blvd, Fayetteville, NC 28301
If you are not completely satisfied with your purchase, return it within 60 days for a refund (excluding delivery charges). We do not honor refunds after 60 days from day of purchase. We ask that all returned products be in new condition with original packaging and materials. All CDs and DVDs must not be opened and in original packaging.

ALL RETURNS AND EXCHANGES REQUIRE A MANAGER OR EXECUTIVE DIRECTOR AUTHORIZATION

  • Returns are only accepted with a valid receipt.
  • Returned products must have original packaging and materials.
  • Returns are made in the form of original payment.

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