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Frequently
Asked Questions
I’m interested in “upgrading”
my Roll Call registration, by adding a photograph or adding the
personal site information. Is that possible or do I have to do it
at the time of my initial registration?
You may add these at any time. Once registered, you or the individual
you register are permanently in our database. At any point in the
future, you may add a picture or the personal text page by logging
into your account from the Roll Call home page using the username
and password you created when you first registered. You will only
be charged the additional amount for the option(s) you select. (picture
is $25 and additional information page is $25).
I’m
moving and want to keep my contact information in the database current.
How can I do that?
You can update any information in the registration by using one
of the two free updates provided, and after that by submitting a
new registration of $25. You may log into your account and make
the changes as necessary.
I’ve
been promoted and want to add the new information to my database
listing. Can I do that?
You can update any information in the registration by using one
of the two free updates provided, and after that by submitting a
new registration of $25. You may log into your account and make
the changes as necessary.
I
lost my registration number and password and want to make an update.
Is there anything I can do?
Yes. Send us an email to rollcall@asomf.org
and we will get you your username and password.
What
are the ? symbols throughout the Join page?
Click on them and a box with additional information will pop up
with the appropriate help text for that field.
After
I submit an enrollment, how long will it take to appear in the database
online?
You’ll receive a confirmation of the registration, then it will
appear within two weeks.
I
want to mail a picture to go with my registration, but can I get
it back?
Yes, we’ll mail it back for a fee, but can’t guarantee its safety
while in transit. We suggest having it scanned and submitting it
electronically if at all possible. Instructions for mailing photographs
or submitting them online will appear if you check the Add Photo
portion of the Join information.
Is
the cost tax deductible?
Yes. The Airborne & Special Operations Museum Foundation is
a 501.c.3 corporation.
How
can I indicate the details about awards and decorations that I earned
during my military career?
Use the drop down menu on the registration screen to indicate your
awards and decorations. List any special details, such as an oak
leaf cluster in the Significant Military Achievements section. Also,
you could indicate the date and place of action for a Purple Heart,
Bronze Star, Silver Star or any other significant decoration in
that same free-form text area.
What
if I have to choose “other” for one of my responses? Is there anywhere
I can say what it really means? And can people search for it?
Yes, give the details in the Significant Military Achievements section.
That section is searchable by text.
My
family member/friend was in an airborne or special operations unit
and I’d like to add him to the database, but I don’t know specifics
on his history. What can I do?
You can start by looking at the questions asked on the Join Now
page to see what some of the information you might need would be.
There isn’t that much information required to enter a person into
the database, you can start with just the individual’s name and
hometown and as much else as you can find. You have two opportunities
to update the listing if you find more information in the future.
What
do I do if the unit that I served in isn’t listed in the drop down
section?
Only units that can be categorized as Army airborne or
special operations are listed, and this is a small portion of the
Army as a whole. If you served in several different assignments,
you’ll only be able to list those that are airborne or special operations.
If you have other non-airborne units that you’d like to note, please
do so in the Significant Military Achievements section.
If
the unit was an airborne or special operations unit and is still
not listed, it most likely falls under one of the units listed or
is/was a specialized unit. Choose either the larger unit or Other,
and use the Significant Military Achievements section to specify.
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