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Roll Call Frequently Asked Questions (FAQ)

I’m interested in “upgrading” my Roll Call registration, by adding a photograph or adding the personal site information. Is that possible or do I have to do it at the time of my initial registration?
You may add these at any time. Once registered, you or the individual you register are permanently in our database. At any point in the future, you may add a picture or the personal text page by logging into your account from the Roll Call home page using the username and password you created when you first registered. For pictures uploaded there is no charge, if you send us the picture and request the picture back you will be charged $10 for shipping and handling of the picture. If you do not require the picture back there is no charge.

I’m moving and want to keep my contact information in the database current. How can I do that?
You can update any information in the registration by logging into your account and making the changes as necessary.

I’ve been promoted and want to add the new information to my database listing. Can I do that?
You can update any information in the registration by logging into your account and making the changes as necessary.

I lost my registration number and password and want to make an update. Is there anything I can do?
Yes. Send an email to info@asomf.org and we will get you your username and password.

What are the “?” symbols throughout the Join page?
Click on them and a box with additional information will pop up with the appropriate help text for that field.

After I submit an enrollment, how long will it take to appear in the database online?
You’ll receive a confirmation of the registration, then it will appear within two weeks.

I want to mail a picture to go with my registration, but can I get it back?
Yes, we’ll mail it back for a $10 shipping and handling fee, but can’t guarantee its safety while in transit. We suggest having it scanned and submitting it electronically if at all possible, which is provided complimentary. Instructions for mailing photographs or submitting them online will appear if you check the Add Photo portion of the Join information.

Is the cost tax deductible?
Yes. The Airborne & Special Operations Museum Foundation is a 501.c.3 corporation.

How can I indicate the details about awards and decorations that I earned during my military career?
Use the drop down menu on the registration screen to indicate your awards and decorations. List any special details, such as an oak leaf cluster in the Significant Military Achievements section. Also, you could indicate the date and place of action for a Purple Heart, Bronze Star, Silver Star or any other significant decoration in that same free-form text area.

What if I have to choose “other” for one of my responses? Is there anywhere I can say what it really means? And can people search for it?
Yes, give the details in the Significant Military Achievements section. That section is searchable by text.

My family member/friend was in an airborne or special operations unit and I’d like to add him to the database, but I don’t know specifics on his history. What can I do?
You can start by looking at the questions asked on the Join Now page to see what some of the information you might need would be. There isn’t that much information required to enter a person into the database, you can start with just the individual’s name and hometown and as much else as you can find.

What do I do if the unit that I served in isn’t listed in the drop down section?
Only units that can be categorized as Army airborne or special operations are listed, and this is a small portion of the Army as a whole. If you served in several different assignments, you’ll only be able to list those that are airborne or special operations. If you have other non-airborne units that you’d like to note, please do so in the Significant Military Achievements section.

If the unit was an airborne or special operations unit and is still not listed, it most likely falls under one of the units listed or is/was a specialized unit. Choose either the larger unit or Other, and use the Significant Military Achievements section to specify.

Only units that can be categorized as Army airborne or special operations are listed, and this is a small portion of the Army as a whole. If you served in several different assignments, you’ll only be able to list those that are airborne or special operations. If you have other non-airborne units that you’d like to note, please do so in the Significant Military Achievements section.

What do I do if I can’t find awards or ranks that are appropriate to my career in the database?
You may submit the information for us to ascertain the possibility of adding it to the database. We will determine if the information will be added and you will be notified by email of the determination. Please allow up to four weeks for this notification. Not all information may be verified and therefore will not be added. We strive to ensure all information provided as selections in the database are approved, authorized options.